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Dear Perma-Chink Systems, Inc. of Stevensville, MT.

I am very impressed with your outstanding customer service and products!  When I called your store, Shar patiently answered all my questions and assured me that there would be no wait time for the chinking and the grip strips I needed, as they were in stock. Prior to my pick-up date I called to confirm that my order would be ready. Unfortunately, the Perma-chink store was not scheduled to be open on my pick-up date.  My special thanks to store manager, Joanne, for happily making special arrangements for me to pick up my order on the desired date!  Now that is down-home, Montana-style customer service at its best!! In this computer-age of impersonal, internet purchasing, I am especially impressed with the personal customer assistance I experienced! This is very much in keeping with the neighborly, pioneering spirit in which our Montana forefathers built the log cabins Perma-Chink is now helping to preserve!!!  Thank you, Joanne and Perma-Chink of Stevensville! 
Sincerely, Maria Gallegos

P.S.  I am enclosing photographs of the chinking project still in progress, as well as an article that was recently written about me and my “house project.”  Like many Montana homes that were built to entice Homesteaders, my house has an 1800s era log cabin as part of its original structure.  I have been carefully working on this restoration/remodel project for the past 15 years and was thrilled when I uncovered the hand-hewn logs hidden behind the old lathe and plaster. It was like opening the pages of a long-forgotten history book!  In keeping with the integrity and roots of my home, I knew those logs walls would remain exposed to showcase its humble beginnings.

We built our log home in 2014. We used Perma-Chink stain on the interior and exterior. Steve Gazikas has helped us step by step throughout the entire process. We can’t thank him enough for sharing his knowledge with us and most important his patience with answering all our questions. We are very happy with the Perma-Chink products. We highly recommend Perma-Chink Systems Inc for all your log home needs.

Brock and Crystal Dellrose, TN

“Dear Rick,

I want to thank you and Tony H. so much for the way the two of you and Perma-Chink have handled the problems I’ve had with the chinking of my home in East Texas. Although there was some bubbling in the areas most exposed to the sun, there were also problems related to the thinner than recommended installation.

Notwithstanding the blame you and Perma-Chink could have laid on the installer, you chose instead to see to it that it was repaired properly.  This says volumes about the integrity and compassion of you and Perma-Chink toward the satisfaction of their customers. It also says that you stand by your product 100%.

Please use me as a reference at any time regarding the character of Perma-Chink’s management and the company’s desire to completely satisfy it’s customers.  Thank you again.”

R. Miller in TX

Contact Info

Address

12632 Fromelt Loop NW

Rice, MN 56367

(877) 244-6548

Fax (320) 393-3199

Store Hours

8:00am – 5:00pm Monday – Friday

The Rice, MN Perma-Chink Systems location opened its doors in 2002. It services the Midwest Region to include the states of Minnesota, Wisconsin, Illinois, North Dakota, South Dakota, Iowa, Nebraska and the Upper Peninsula of Michigan.

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