Good morning Joanne...
Just wanted to thank you for your great personal customer service and for the outstanding products that Perma-Chink Systems offers; they are without a doubt the highest level of quality that I have ever used on my log home......Thank You to ALL of the Perma Chink people for your Excellent products and Excellent customer service.
- Rick P.
For now I will continue to move forward with my quest...(DIY) and will stay in touch. I am absolutely sure that Perma-Chink will be my go-to for ALL my Log Home needs.
Thank you again for ALL the helpful information.
All the best!
- Drew W.
Dear Mr. Kennedy and Perma-Chink:
My log home has just been restored beautifully by Mark Hoge (www.cascaderestores.com) in Oregon. A rough start because of a short working season wound up to be a wonderful experience. Once the job was started, they stayed with it until it was finished. His men were extremely nice and polite and worked tirelessly to get me the best job possible.
This is my second experience with Perma-Chink and the contractor who built the home in 1988, Dan Nicklason of Bet'r Bilt is still recommending your products. In 2007, I had a local painter use the corn-cob method and I was pleased with that except my home was in such bad shape, we kept running out of the corn cob. Anyway, I was pleased then as I am pleased this time. I feel that Mark knows what he's doing and was very patient in answering my questions. I would say he is a master at staining. I am grateful and appreciate Mark and Mr. Kennedy who gave me the names of the people who could help me with Perma-Chink.
Thank you, most sincerely,
Mary Lynn (Satterla)
I am 110% impressed and satisfied with our experience using Permachink products while refinishing our log cabin in the Upper Peninsula of Michigan.
The cabin we inherited had not been maintained in over 30 years and the harsh winters had really taken a toll. During an 8 day summer "vacation", my husband and I alone were able to strip & sand the 3 bedroom cabin, apply Wood Renew, treat with borate, stain with Lifeline Ultra 7, seal with LifeLine Advance Gloss, and paint all of the chinking with Permachink's Chink Paint. I'm not going to lie.... it was a lot of very, very hard work and it took around 192 man-hours to complete (yes, in 8 days with two people), but we were able to do it ourselves exactly as planned. I'm a dentist and my husband works in IT, so it's not like we have a background in this kind of work! Even using these best of the best materials, we saved over $17,000 from the estimates to have it "professionally" done and dare I say I bet it turned out better.
We plan on using Permachink materials again next summer when we repair the checks and seals. I wish I could post more than one photo to show you what a husband and wife with no experience were able to do in 8 days. I can't speak highly enough of Permachink. Their products far exceeded my high expectations.
Many Thanks, to all of the great folks at Perma Chink, especially Billy & Jimmy! Both gave us plenty of good guidance.
Powell Auction & Realty, LLC
As general contractors and log home refurbishers, a significant aspect of our business is educating log home owners about how to achieve and best maintain the beauty of their home. Whether we are building new homes or refurbishing older log buildings, we want to provide our customers with a beautiful finish for their home that is easy to maintain.
Perma-Chink Systems, Inc. is our go-to source for the most current products for finishing log, timber and cedar homes. Perma-Chink is a great resource, not only for us as professionals, but for our homeowners as well. Our customers are most interested in environmentally-friendly products that are durable as well as beautiful and we know we can count on Perma-Chink for quality products that have been developed using the most current research.
One of our recent customers commented after the complete restoration of her log home, “Our home POPS now!” Using Perma-Chink products gives us the confidence that our customers will be happy with their home for years to come.
- Mike & Sue Vinton
Thanks Terry for personally visiting my project and your help with the mold and mildew problem on the log home. Per your recommendation we used the log wash on the logs which totally removed all the mold and mildew.
We then stained using Lifeline Ultra 7 followed by the Lifeline Advance clear coat which resulted in a beautiful stained exterior. Of course we also used Permachink exclusively for the interior finishes. We continue to get many compliments on the finished product. Will never use anything but your products. Thanks again!
ABCO CONTRACTING, LLC
Builder/Dealer for Tomahawk Log and Country Homes
4921 RIDGE VIEW ROAD
BARNEVELD, WISCONSIN 53507
I have had the pleasure of being associated with Perma-Chink Systems for almost my entire working career. I can say that the people and products at PCS have made it a most enjoyable experience. I have seen this product line go through many changes over the last 23 years, with the key emphasis on quality and dependability. Perma-Chink log home chinking is far and away the industry standard for synthetic mortar. My customers have often told me that they refuse to use any other brand. It is easy to apply even for homeowners and beginners, which is a big plus for me when recommending this product. Its durability and strength are unsurpassed. When people are putting their hearts and souls into their “dream home”, you need a product that can deliver results.
PCS’s line of log home finishes are by far and away the most bang for your buck in the industry. Ease of application and performance again are key selling points of these products. When you make your living selling log home stain, you need to believe in that product. I believe in Lifeline Finishes!
The performance of all of these products makes my job easier, but customer support from PCS is paramount. Greg Sweets’ service to Timeless Wood Care Products over the years has been nothing short of phenomenal. We have many vendors (freight, caulk guns, furniture, etc.) and I can say that Greg beats them all, hands down. If I place an order with Greg, I have confidence that it will arrive in an accurate and timely manner EVERYTIME. If for some reason there is a rare problem, Greg will take care of it, no questions asked. Dave Dikeman
Timeless Wood Care Products
We have been using Perma-Chink Lifeline stains and products in our log home business for over 20 years. That in itself says something about the products and services from Perma-Chink since there are several companies available to buy from and over the years, many have sent reps attempting to get our business. Perma-Chink stands behind their products and their products have performed well for us over the years, such as Lifeline Ultra 2 stain.
Greg Sweets, the customer service representative is always friendly, eager to help with information, and prompt in communicating an order status. We know we can count on Perma-Chink to help us achieve our goal of having satisfied customers.
Rocky-K Log Homes & Construction, LLC
This is a response from our customer after receiving a follow up letter about their order from Shar at our Rifle, CO branch:
"Thank you Shar. You are perhaps the best customer service person I have spoken to in a very long time." P Klein
“I personally wanted to write a letter of thanks to Greg Sweets for his continued support over the years. His knowledge of the products and different field situations is unmatched. His willingness to help and assist in product information goes above and beyond what is expected. Many times I have called him for help with a particular situation and after our conversation I at least had a direction to follow. As anyone who does Log Home Restoration will attest to, every cabin lends a different set of problems and it sure helps to have a sounding board such as Greg to draw on different ideas and suggestions as to what may be going on with many different kinds of problems that arise.
I would also like to say that the products Perma-Chink Systems produce in my opinion are the best on the market. If they were not I would not suggest them, and I would us another product as many are available. One of the products that we have used for years, and that I feel is one of the most important, and probably the best, is Prelude! I use it on all bare wood inside and out, no exceptions. Yes it is an extra step in the process but the results are worth every penny!
There is much more that I could say about their customer service and products but time does not allow.
Thanks again Greg and all the staff !”
Tony Woodward Logmedics, Inc.
“About 30 years ago we used Perma-Chink on our own home, then we became applicators, creating our business Log Connections, Inc. Over the course of those years we have applied Perma-Chink to countless homes and receive accolades from our customers . Each customer tells us how their homes are now more energy efficient than before the Chink was applied. Over the years the Chink product has evolved and become much more user friendly. Not only has the performance quality of the Chinking improved, but the color choices have given our customers the ability to personalize their homes as well. Perma Chink has been a life changing product for us, and our customers! Thank you, Perma-Chink!”
Mike and Judy Gross
Log Connections, Inc.
“I just wanted to say thanks for all the help and excellent service that Greg Sweets has given me on selecting products for our log cabin. I love the colors in the Lifeline Ultra-7 wood stain line, especially the Oak color. We are using Sure Shine on the interior of the home and it is excellent for making spills come off the walls easy. When you have children and grandchildren that is essential. Greg’s help has always been excellent and it is always a pleasure talking to him. Thank you, Greg for all your help in the past and in the future.”