Address

1605 Prosser Rd
Knoxville, TN 37914

(800) 548-3554 Phone
(865) 523-9475 Fax

Knoxville Store Hours
8:00am – 5:00pm Monday – Friday

National Operations

Terry Knight - CEO

Terry’s journey with PCS began in 2010 at our Knoxville, TN office, where she started as part of the inside sales team. Her drive and dedication quickly led her to take on responsibilities in special log and timber home sales programs and log home dealer relations. She went on to serve as the Knoxville Branch Sales Manager for five years, a role in which she consistently demonstrated strong leadership, a deep commitment to customer service, and a genuine passion for the log and timber home industry.

In 2019, Terry was promoted to National Director of Branch Sales & Operations, where she played a critical role in strengthening PCS’s national presence and operational excellence. In June 2025, Terry was announced as PCS' CEO, taking over for Randy Adamson who transitioned to a part-time advisor and emeritus position.

Contact Terry at 1-800-548-3554

Eddie McDaniels - Director of Operations

Call Eddie direct 1-425-952-2052

Stephanie S. - National Director of Branch Operations

Contact Stephanie at 1-425-952-2081

Knoxville Branch Sales & Customer Service Staff

Evan D. - Branch Manager

Call Evan direct 1-425-952-2061

Hello everyone! My name is Evan, and I joined Perma-Chink in the summer of 2022 as a Customer Relationship Specialist at our Sevierville, TN location. Since then, I have advanced through the ranks and recently transitioned to the role of Branch Manager at our Knoxville, TN location. When I’m not sharing fantastic tips and tricks for using our world-class products, I enjoy playing music with my band, gaming with friends, hiking in the Smoky Mountains, and spending quality time with my wonderful wife and our two dogs. If you're in the Knoxville area and need log home supplies, please feel free to visit our office. Either I or one of our highly qualified Customer Relationship Specialists will be happy to assist you with any questions or needs you may have.

Dawn B. - Customer Relationship Specialist

Call Dawn direct 1-425-952-2058

My name is Dawn! I joined Perma-Chink in 2021, and I enjoy working with my fellow Inside Sales representatives in the Knoxville office. At heart, I’m a country girl and a huge fan of horses. I also love spending a cozy evening reading in my little house. If you have any product orders or inquiries, feel free to reach out to me at our Tennessee location!

Emily W. - Customer Relationship Specialist

Call Emily direct 1-425-952-2059

Hello, I’m Emily! I have been a Customer Relationship Specialist at Perma-Chink Systems since 2022. I am happy to provide information, product advice, and technical support to all our wonderful customers! Outside of work, I enjoy spending time at home with my family and my dog, Clark. Some of my favorite pastimes include reading, crocheting, and enjoying the outdoors. My favorite part of my job is seeing the creativity and beautiful results that our products help to create. I look forward to connecting with our customers in person at our Knoxville, TN location!

Jeremy C. - Customer Relationship Specialist

Call Jeremy direct 1-425-952-2060

Hello! My name is Jeremy, and I joined the Perma-Chink team in 2024 as a Customer Relationship Specialist. When I'm not selling some of the best log home products in the world, I enjoy listening to music, studying history, researching philosophy, and reading about various topics. I have two daughters who mean the world to me and a wonderful fiancé who brings joy and light into my life. If you have any questions about our products or would like to request free samples, please feel free to reach out!

Nick B. - Customer Relationship Specialist

Call Nick direct 1-425-952-2054

Hello, I’m Nick! I joined Perma-Chink Systems in 2024 as a Customer Relationship Specialist. I am happy to provide information, product details, and technical advice to any customers who call or visit our Perma-Chink Systems location. Outside of work, I enjoy traveling and appreciating the beauty of the Appalachian Mountains. Some of my favorite pastimes include watching movies, playing board games, and exploring new places. Feel free to call or stop by our Knoxville, TN location!

Sophie T. - Customer Relationship Specialist

Call Sophie direct 1-425-952-2053

Hi, I’m Sophie! I joined Perma-Chink Systems in 2023 as a Customer Relationship Specialist. I am happy to provide information, product details, and technical advice to any customer who reaches out to me. Outside of work, I love exploring the beautiful Smoky Mountains. Some of my favorite pastimes include reading, writing, and hiking. Feel free to give me a call or visit me at our Knoxville, TN location!

Knoxville Logistics

Jennifer S. - Logistics Manager: 1-425-952-2056

Mike S. - Logistics Support: 1-865-333-7199

Commercial Accounts

Rick Webb, National Director of Commerical Sales

Call Rick direct 1-425-952-2065

Chris Wood, MidWest & Northeast Commerical Sales

Call Chris direct 1-425-952-2094

Dakota Zeman, West Coast Commerical Sales

Call Dakota direct 1-970-607-8540

Mark Mauer, Southeast Commerical Sales

Call Mark direct 1-865-291-7117

History of Perma-Chink Systems in Knoxville, TN.

Perma-Chink Systems was incorporated in 1981, in Redmond, Washington. Actual production of Perma-Chink was started in 1983, in a 5,000 sq. ft. facility on Prosser Road in Knoxville, TN. This small facility produced, warehoused, and shipped our first product, Perma-Chink, and had a total of three employees; one production and shipping worker, an office manager, and the main manager.

Before long, it was deemed undersized for storage of finished goods, raw materials, and other incidentals needed to produce our product. A large tent was rented to be able to store pails, chemicals, and other items outside to enable us to purchase in larger quantities to meet the needs of the industry. Before too long we realized that too was undersized and inefficient; so in 1987, we moved across the street into a 20,000 sq. ft. facility where all of our products are currently manufactured.