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InteriorExterior

Everything worked out great and we appreciate all of your help, Greg! Perma-Chink products are the best! I have included a picture of the exterior and interior.
Aaron Mikec
Ridge, PA
In 2014 we constructed a log home in Nebo, North Carolina. This area is located within the Western North Carolina mountain ranges.  Prior to the start of construction an extensive research on materials and products for use on new log home was performed. After thorough evaluation we selected Perma-Chink products for both interior and exterior areas of our home.
 
We were amazed to find out not only the products were of high quality the application technically superior and the results were beautiful. We had the opportunity to use Perma-Chink materials such as Ultra-7 stain, Log End Seal, and Energy Seal caulking; the Log Wash application had great results. In addition, we were overwhelmed with the professional level and support extended to my contractor and myself by Mr. Greg Sweets of the Knoxville office. 
 
Greg has been instrumental over the years in helping us with everything from basic product knowledge all the way to understanding the science behind your products to insure optimum results.  We don't recall support representatives from any other company ever being as available and helpful as he has been.
 
In today's competitive business we found Perma-Chink’s customer service to be most refreshing, and as much of a Lifeline as the product name implies. In addition, it is good to know that Perma-Chink does perform training for the required products for the average home do-it-yourselfer to take on this task and opportunity within a comfortable environment. 
 
I would like to once again acknowledge Mr. Greg Sweets for his knowledge and his eagerness to assist us with all of Perma-Chink’s products.
 
In closing, we intend to continue to use and recommend Perma-Chink Systems and consult with the Perma-Chink family to insure soundness and beauty of our log home.  
 
Barbara & Ron M. 
Nebo, NC
image for Jimmy2image for Jimmy1I wanted to share a few pictures with Jimmy to show him my DIY progress. I will refinish the front door and frame, and clean and stain the porch after I return from a long vacation.
 
Sherry K
Lexington, TN
Hey folks,
 
Late yesterday (Monday) afternoon I called and placed an order for a case of Perma-Chink and a gallon of Log Wash through Aaron. I wasn’t expecting the order until Wednesday - optimistically - and maybe later.
I received my order today (Tuesday) about 11 am! It must have got shipped out last night!
I think this kind of service from you folks is awesome! 
So, I want to thank Aaron and whoever else was involved in getting this order out so promptly, and just as importantly to thank the spirit demonstrated by the Redmond Perma-Chink folks to support your customers.
Thank you so much.
Michael Hall

nikole adamson testimonialI am 110% impressed and satisfied with our experience using Permachink products while refinishing our log cabin in the Upper Peninsula of Michigan.

The cabin we inherited had not been maintained in over 30 years and the harsh winters had really taken a toll. During an 8 day summer "vacation", my husband and I alone were able to strip & sand the 3 bedroom cabin, apply Wood Renew, treat with borate, stain with Lifeline Ultra 7, seal with LifeLine Advance Gloss, and paint all of the chinking with Permachink's Chink Paint. I'm not going to lie.... it was a lot of very, very hard work and it took around 192 man-hours to complete (yes, in 8 days with two people), but we were able to do it ourselves exactly as planned. I'm a dentist and my husband works in IT, so it's not like we have a background in this kind of work! Even using these best of the best materials, we saved over $17,000 from the estimates to have it "professionally" done and dare I say I bet it turned out better.

We plan on using Permachink materials again next summer when we repair the checks and seals. I wish I could post more than one photo to show you what a husband and wife with no experience were able to do in 8 days. I can't speak highly enough of Permachink. Their products far exceeded my high expectations. 

N. Adamson
GA

Many Thanks, to all of the great folks at Perma Chink, especially Billy & Jimmy! Both gave us plenty of good guidance.

T. Phillips
Powell Auction & Realty, LLC
Knoxville, TN

This is a response from our customer after receiving a follow up letter about their order from Shar at our Rifle, CO branch:

"Thank you Shar. You are perhaps the best customer service person I have spoken to in a very long time."  P Klein

We have been using Perma-Chink Lifeline stains and products in our log home business for over 20 years. That in itself says something about the products and services from Perma-Chink since there are several companies available to buy from and over the years, many have sent reps attempting to get our business. Perma-Chink stands behind their products and their products have performed well for us over the years, such as Lifeline Ultra 2 stain.

Greg Sweets, the customer service representative is always friendly, eager to help with information, and prompt in communicating an order status. We know we can count on Perma-Chink to help us achieve our goal of having satisfied customers.

Sandy Kiper
Rocky-K Log Homes & Construction, LLC

I have had the pleasure of being associated with Perma-Chink Systems for almost my entire working career.  I can say that the people and products at PCS have made it a most enjoyable experience. I have seen this product line go through many changes over the last 23 years, with the key emphasis on quality and dependability. Perma-Chink log home chinking is far and away the industry standard for synthetic mortar. My customers have often told me that they refuse to use any other brand. It is easy to apply even for homeowners and beginners, which is a big plus for me when recommending this product. Its durability and strength are unsurpassed. When people are putting their hearts and souls into their “dream home”, you need a product that can deliver results.

PCS’s line of log home finishes are by far and away the most bang for your buck in the industry. Ease of application and performance again are key selling points of these products. When you make your living selling log home stain, you need to believe in that product. I believe in Lifeline Finishes!

The performance of all of these products makes my job easier, but customer support from PCS is paramount. Greg Sweets’ service to Timeless Wood Care Products over the years has been nothing short of phenomenal. We have many vendors (freight, caulk guns, furniture, etc.) and I can say that Greg beats them all, hands down. If I place an order with Greg, I have confidence that it will arrive in an accurate and timely manner EVERYTIME. If for some reason there is a rare problem, Greg will take care of it, no questions asked.                                                                                                                                                                                                                                                                                                           Dave Dikeman
Timeless Wood Care Products

Terry:
Thanks Terry for personally visiting my project and your help with the mold and mildew problem on the log home. Per your recommendation we used the log wash on the logs which totally removed all the mold and mildew.
We then stained using Lifeline Ultra 7 followed by the Lifeline Advance clear coat which resulted in a beautiful stained exterior. Of course we also used Permachink exclusively for the interior finishes. We continue to get many compliments on the finished product. Will never use anything but your products. Thanks again!

coyne before coyne after
Before After

DAVE COYNE
ABCO CONTRACTING, LLC
Builder/Dealer for Tomahawk Log and Country Homes
4921 RIDGE VIEW ROAD
BARNEVELD, WISCONSIN 53507
608-574-1206
This email address is being protected from spambots. You need JavaScript enabled to view it.

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